Making the Matrix Work, 2nd edition

Making the Matrix Work, 2nd editionHow to work and manage others successfully in matrix organisations operating across regions and functions, with global teams, customers and supply chains. Traditional management training prioritises clarity, predictability, and control. In a matrix, we need to balance this with the ability to tolerate ambiguity, manage uncertainty, and decentralise control. Managers require an expanded toolkit to help them transition from the hard to the soft, from